Getting Started
It is a free-to-use and free-to-access test environment where you could simulate calling Netbank’s products and services through the digital channels (APIs, File Upload Platform, etc.)
It allows you to understand how our services and APIs work for you to freely plan how to integrate and incorporate it into your own system and process.
No, you just need to sign up, login to the Netbank Virtual Partner Dashboard, and generate the sandbox credentials under the “Credentials” section.
For API integration, each product has a technical tab where you can view the API endpoints and their corresponding request and response payload
For File Upload, you may check the “File Upload Platform” section of the Netbank Virtual Partner Dashboard to view the sample file format of each product/service.
No, you just need to sign up, login to the Netbank Virtual Partner Dashboard, and generate the sandbox credentials under the “Credentials” section.
For API integration, each product has a technical tab where you can view the API endpoints and their corresponding request and response payload
For File Upload, you may check the “File Upload Platform” section of the Netbank Virtual Partner Dashboard to view the sample file format of each product/service.
Go to the Contact Us section which can be found in multiple sections of the Netbank Virtual website
Fill out the Contact Us fields with complete and accurate information along with supporting files (screenshots, images, pdfs, etc.) to help us fully understand your request/inquiry
Select “Inquire about the Standard Products and Channels” option under the “How can we help you?” dropdown
Submit the Contact Us form and we’ll get back to you to as soon as we can
Go to the Contact Us section which can be found in multiple sections of the Netbank Virtual website
Fill out the Contact Us fields with complete and accurate information along with supporting files (screenshots, images, pdfs, etc.) to help us fully understand your request/inquiry
Select “Propose a customized solution and/or commercial agreement” option under the “How can we help you?” dropdown
Submit the Contact Us form and we’ll get back to you to as soon as we can
Go to the Contact Us section which can be found in multiple sections of the Netbank Virtual website
Fill out the Contact Us fields with complete and accurate information along with supporting files (screenshots, images, pdfs, etc.) to help us fully understand your request/inquiry
Select “Request for integration support for Sandbox and UAT development” option under the “How can we help you?” dropdown
Submit the Contact Us form and we’ll get back to you to as soon as we can
Yes, you may send an email to support@netbank.ph and we’ll get back to you to as soon as we can
Sandbox-UAT-PROD Journey
No, for security purposes, we don’t keep your Client Secret.
However, you may simply generate a new set of Sandbox Credentials by logging in to the Netbank Virtual Partner Dashboard, and generate the sandbox credentials under the “Credentials” section.
The next step is to test your development and integration in our UAT environment
The UAT environment mimics the capabilities of our Production environment so you may use it to extensively test the setup and integration.
You may request for your UAT Access Credentials through the Netbank Virtual Partner Dashboard under the “Credentials” section.
At this point in time, it is important to take note of the Go-Live/Production requirements checklist
The requirements will vary depending on the type and depth of the engagement. However, at a minimum, we would require you to submit or comply to the following before allowing you to get your PROD Access Credentials:
A Netbank Corporate Bank Account which will serve as the Settlement Account for product/service transactions, fees, revenue share, etc.
UAT Sign-Off which signifies that you are satisfied with the current state of Netbank’s Products, Services, and Digital Channels and that your setup/integration has been fully tested.
The next step is to ensure that you have submitted and complied to the items in the Go-Live/Production requirements checklist and any additional requirements that we may require
You may request for your PROD Access Credentials through the Netbank Virtual Partner Dashboard under the “Credentials” section.
If everything is in order, we will provide you with the PROD Access Credentials via the Partner Dashboard as well.
Partner Dashboard
It is your own all-in-one dashboard that allows you to manage all integration-related engagements with Netbank in a low-touch/self-service manner.
Using the Partner Dashboard, you will be able to manage your access credentials for Sandbox, UAT, and PROD.
Using the Partner Dashboard, you will be able to monitor all the relevant data regarding your service requests and transactions that pass through Netbank’s digital channels (APIs, File Upload Platform, etc.)
Using the Partner Dashboard, you will be able to open a Corporate Bank Account under your name--either for testing purposes in UAT or for actual usage in Production--which you will use as a Settlement Account for your transactions with us. You will be able to also track your corporate bank account transaction history.
Using the Partner Dashboard, you will gain access to the File Upload Platform which you can use as an alternative channel to access Netbank’s Products and Services.
Using the Partner Dashboard, you will gain access to the UAT and Production Ticketing System where you can raise your testing or Production-level concerns and inquiries.
Using the Partner Dashboard, you will be able to create additional profiles who may access the Partner Dashboard and control their access permissions.
No, for security purposes, we don’t keep your Client Secret.
However, you may simply generate a new set of Sandbox Credentials by logging in to the Netbank Virtual Partner Dashboard, and generate the sandbox credentials under the “Credentials” section.
No, for security purposes, we don’t keep your Client Secret.
However, you may simply generate a new set of Sandbox Credentials by logging in to the Netbank Virtual Partner Dashboard, and generate the sandbox credentials under the “Credentials” section.
The next step is to test your development and integration in our UAT environment
The UAT environment mimics the capabilities of our Production environment so you may use it to extensively test the setup and integration.
You may request for your UAT Access Credentials through the Netbank Virtual Partner Dashboard under the “Credentials” section.
At this point in time, it is important to take note of the Go-Live/Production requirements checklist
The requirements will vary depending on the type and depth of the engagement. However, at a minimum, we would require you to submit or comply to the following before allowing you to get your PROD Access Credentials:
A Netbank Corporate Bank Account which will serve as the Settlement Account for product/service transactions, fees, revenue share, etc.
UAT Sign-Off which signifies that you are satisfied with the current state of Netbank’s Products, Services, and Digital Channels and that your setup/integration has been fully tested.
The next step is to ensure that you have submitted and complied to the items in the Go-Live/Production requirements checklist and any additional requirements that we may require
You may request for your PROD Access Credentials through the Netbank Virtual Partner Dashboard under the “Credentials” section
If everything is in order, we will provide you with the PROD Access Credentials via the Partner Dashboard as well.
Got any questions, concerns or suggestions?
Get in touch with us.
Have a customized engagement in mind? Drop us a message and tell us what you're envisioning
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In case you need to follow up on your request via support@netbank.ph, please include your Ticket Number in the message.